NATURE REPUBLIC is a Korea-based brand widely known for their Aloe Vera Soothing Gel and a variety of skincare products. Founded in 2009, has expanded its product lines to hair, body, makeup, and more with over 700 stores across the globe. A global brand that promotes a healthy and energized lifestyle by using consciously sourced ingredients from nature.
Keyholder
January 2017 - January 2020



January 2017 - June 2017 - Sales Associate
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Interacted with customers, offering assistance and responding to queries about products and purchases
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Provided recommendations according to customer needs or preferences
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Introduced promotions and new products to customers
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Stayed up to date with sales trends for better service and achievement of sales
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Actively sought out customers in-store, ensuring high levels of customer satisfaction through excellent sales service
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Explain the benefits and functions of products, the method of preparation, and how to use them to achieve the best results
June 2017 - January 2020 Stock Associate
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Supported Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
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Restocked and maintained the structure of the store.
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Managed more than 1000 SKUs in stock room maintenance and kept it organized
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Tracked inventory to ensure there were no lost sales or products overstocked
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Initiative in taking more responsibilities, including managerial duties
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Made preparations ahead of time to ensure efficiency and convenience for others
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Ensured that the correct goods were received and displayed according to the company’s guidelines and specifications.
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Performed additional duties as required including, but not limited to, stocking, freight processing, price changes, and cart retrieval
September 2017 - January 2020 Keyholder
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Responsible for store operations
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Trained new employees and employees who were taking up new roles
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Managed more than 15 staff and carried leadership to run efficiently through big sales
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Analyzed and assisted workers in solving work problems
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Handled all cash, credit, and debit transactions on POS
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Brainstormed marketing ideas in order to promote new products and for upcoming sales
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Kept up with WeChat interactions, answering customer's questions and concerns
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Communicated with and support customers efficiently and in a timely matter
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Ensured store is visually maintained to company visual and merchandising guidelines
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Documented operational tasks and reporting to upper-level management